
Article Highlights:
- A+ Rating – Kay Properties & Investments holds the highest possible rating from the Better Business Bureau (BBB), reflecting a commitment to trust, transparency, and accountability.
- Why It Matters – An A+ by the Better Business Bureau brings investors confidence that even after being chosen by over 4,000 investors nationwide for 1031 exchange, DST and 721 UPREIT investments, the Kay Properties team still is committed to excellence on behalf of investors.
- 1031 Investor Relevance – For investors navigating complex 1031 exchanges, DST and 721 UPREIT investments, a BBB A+ rating provides valuable peace of mind.
- How It Was Earned – Nearly 20 years of client service, rigorous due diligence, and investor education helped Kay Properties achieve this recognition after completing over 10,000 individual transactions in the 1031 exchange and DST investment arena.
Introduction
A Little Bit About the BBB and What an A+ Rating Means
The Better Business Bureau, or BBB, traces its roots to the early 1900s, when local "vigilance" groups formed to combat misleading advertising.
Over time, the BBB shifted its focus from misleading advertising to helping consumers evaluate businesses and build trust in the marketplace.
Today, the BBB describes itself as a long-running trust organization that provides business profiles, reviews and accreditation tools for millions of businesses nationwide. It remains one of the most recognized standards for ethical business practices and consumer protection.
An A+ rating from the BBB is the highest possible grade a business can earn.
Why an A+ Rating by the BBB Matters for 1031 Exchange and Delaware Statutory Trust – DST - Investors
For investors considering a 1031 exchange or DST investment, a company's BBB rating serves as an important signal of trustworthiness. Kay Properties & Investment’s current A+ rating reflects the firm's long-standing commitment to integrity, ethical business practices, and investor education—values that have guided Kay Properties for nearly 20 years and helped nearly 4,000 investors nationwide navigate their 1031 exchange options with confidence.
Choosing the right firm to help with your 1031 exchange into DST properties is one of the most important decisions a 1031 exchange investor can make. While an A+ BBB rating doesn't guarantee investment performance, it does provide valuable peace of mind that even after helping over 4,000 investors complete these types of DST and 1031 investments, the Kay Properties team continues to hold an excellent, top level rating due to our commitment to clients.
* Past performance does not guarantee future results.
How Kay Properties Earned Its A+ Rating
Kay Properties has helped over 4,000 investors nationwide exchange into more than 10,000 DST, 1031 exchange and 721 Exchange UPREIT investments. But in addition to vast transactional experience, Kay Properties has also been recognized time and again for its overall client service, investor education, and DST investment due diligence protocol.
"We treat every investor the way we would want to be treated if we were in their shoes. That means answering questions honestly, walking each investor through both the risks and potential benefits of each DST investment. We take great care in helping our investors make the best decision for them and their families. Our BBB A+ rating reflects that philosophy in action,” said Dwight Kay, Founder and CEO of Kay Properties.
How Kay Properties Earned Its A+ Rating
While we don’t view our A+ rating as a trophy to hang on the wall, we do view it as a promise that we feel proud to renew with each client interaction.
“This rating matters because our investors matter. And while we are proud of this recognition, we are far prouder of the nearly 4,000 investors who have trusted us with their 1031 exchange and DST investments over nearly two decades. Their trust is the only badge that really matters,” said Kay.
If you are considering a 1031 exchange into DSTs, reach out to Kay Properties today and we would be honored to help you and your family as we have our other 4,000 + investors nationwide.
* Past performance does not guarantee future results.

